THE ROLE AND SIGNIFICANCE OF ARBITRATION AND ODR IN E-COMMERCE

Abstract

The traditional format and conduct of arbitrations are currently being disrupted by technological developments, particularly digitalization, artificial intelligence (AI), and block chain technology. Arbitration market participants are investigating how new technologies and tools can be used to improve the efficiency and quality of the arbitration process. This trend is being accelerated by the COVID-19 pandemic. In this paper, we look at the "Anatomy of Arbitration." We argue that fully AI-powered arbitrations will be both technically feasible and legally permissible at some point in the future.